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Home > Products and Services > Insurance > Medical Professional Liability FAQ's
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Click here for Professional Liability Application
 Coverage
What states do you offer Medical Professional Liability Insurance in?
What is the difference between a claims-made and an occurrence policy?
Does MAG Mutual offer an occurrence policy?
What is “tail” coverage?
What is Prior Acts coverage?
What should I send?
What do I need to send with my application?
I am a physician just out of residency. What should I send with my application?
I have been out of practice, what do I need to send?
I am adding on to a doctor/group already insured with MAG Mutual. What should I send?
I am applying for part-time coverage. Do I need to complete the regular application and the part-time application?
Application Process
How long will the application process take?
How can I get my application to you?
Is there such a thing as applying to early?
What are the steps in the application process?
When will I get my certificate?
Claims History
What is a claims history? Where do I get it?
I was previously insured with MAG Mutual. Do I need to get a claims history for that time?
How do I order an NPDB report?
Payment
When do I have to pay for the policy?
Do you offer payment plans?
Can I pay by credit card?
1. What states do you cover?
MAG Mutual writes Professional Liability insurance in Georgia, Alabama, Florida, South Carolina, North Carolina, Tennessee, and Virginia.
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2. What is the difference between a claims-made and an occurrence policy?
Claims-made policies cover claims when they are reported to the current insurance company while that policy is in effect.
Occurrence policies cover claims when it is alleged to have happened, even if the physician not longer has the policy or uses that insurance company.
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3. Does MAG Mutual offer an occurrence policy?
No, MAG Mutual only offers a claims-made policy.
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4. What is “tail” coverage?
An Extended Reporting Endorsement (“tail”) is purchased by a physician when he or she leaves a claims-made policy, in order to still be able to report claims under that policy. “Tail” is purchased from the carrier you are leaving.
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5. What is Prior Acts coverage?
Prior Acts coverage is granted by the insurance company you are going to, in order to cover the previous company’s policy period. It extends coverage back to your retroactive date (the date your first policy began; you can find this on your declarations page). Receiving Prior Acts coverage eliminates the need to buy “tail” coverage. This coverage is subject to approval by MAG Mutual. (Click here for the Prior Acts application)
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6. How long will the application process take?
Once we receive ALL your application information (see “What do I need to send with my application?”) the process takes 7-10 business days. June and December are our busiest times of year, and the process does take longer during those times. Please allow adequate time for your application to be processed; we suggest 30 days before your effective date.
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7. What do I need to send with my application?
In addition to the completed application, you will need to send the following:
• Copy of your most recent CV (please explain any gaps in employment)
• Declarations page from your current policy
• 6 Years of written claims history OR
• Claims history from your current carrier and an NPDB report
Applications are not processed until they are complete. Including a fax number or e-mail address helps us communicate more easily with you about your application.Please see “Application Help” for answers to specific questions about the application.
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8. I am a physician just out of residency. What should I send with my application?
You only need to send a CV with your application.
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9. I have been out of practice, what do I need to send?
If you are returning to practice, or have gaps in your work history, please send a written explanation of your activity during that time, along with an NPDB report, claims histories for any employment you have had in the last 6 years, and your CV.
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10. I am adding on to a doctor/group already insured with MAG Mutual. What should I send?In addition to the items listed under “What do I need to send with my application?”, please be sure to give us the policy number for the physician/group you are joining on page 7. It doesn’t hurt to include a cover note indicating that you are adding onto an existing policy; this will speed your application getting to the right place.
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11. What is a claims history? Where do I get it?A claims history is the record of any claims filed with your insurance carrier, or it will indicate “No Claims.” You can get a claims history directly from your insurance carrier; through your insurance agent; through the credentialing office at your hospital, if you are hospital-based; or through your locum tenens company.
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12. I was previously insured with MAG Mutual. Do I need to get a claims history for that time?You do not need to send a claims history for any time you were insured with MAG Mutual. It does help if you indicate on your application that you are a former insured.
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13. How do I order an NPDB report?
You can order a National Practitioner Data Bank self-query at www.npdb-hipdb.com.
You complete the form and pay, then print the form, have it notarized, and mail it. The response should arrive in 7-10 days.
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14. I am applying for part-time coverage. Do I need to complete the regular application and the part-time application?
Yes, both applications are necessary for a part-time policy.
(Click here for the part-time applications: Part-time/Semi-Retired Physician Application - Georgia, Florida, North Carolina, South Carolina and Part-time/Semi-Retired Physician Application - Alabama, Tennessee, Virginia)
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15. How can I get my application to you?
Fax is the best way to get your application to us (no hard copy is necessary). Please fax to 888-892-5060. If you choose to mail your application, please keep a copy. Applications can be mailed or overnighted to:
MAG Mutual Insurance Company
8 Piedmont Ctr NE STE 600
Atlanta, GA 30305-1556
ATTN: New Sales
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16. Is there such a thing as applying to early?
If you apply more than 90 days in advance of your effective date, you will be required to complete an application update and provide an updated claims history. Also, Certificates of Insurance cannot be issued more than 90 days ahead of the effective date.
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17. What are the steps in the application process?
1)
We review your application packet for completeness, and request any missing information.
2) Underwriting reviews the application, and may ask for additional information. At the end of their review, they will either issue a quote for coverage, or decline the application.
3) The quote is sent to you for approval.
4) You return the signed quote form, authorizing MAG Mutual to issue you a policy.Providing us with a valid fax number or e-mail address makes is easier for us to communicate with you, and speeds up the process.
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18. When will I get my certificate?
Once we have received your signed form accepting the quote from MAG Mutual, you should receive your certificate within 2 days by fax or e-mail. Certificates of Insurance cannot be issued more than 90 days ahead of the effective date.
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19. When do I have to pay for the policy?
10-15 days after you receive your certificate, your policy documents will arrive in the mail, along with your first invoice.
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20. Do you offer payment plans?
Yes, we do offer payment plans. You can pay 2, 3, 4, 6, or 10 times per year. The 2, 4, 6, & 10 pay plans have a finance charge on the outstanding balance; the 3 pay plan requires 3 payments within 90 days. You can select your payment plan here
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21. Can I pay by credit card?
At this time, we are not able to accept credit card payments
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