Home > Policyholder News > Convenience and Customer Service Meet with MagMutual’s new PolicyView Online Service
Atlanta - MAG Mutual Insurance Company now gives clients more control and easier access to their medical liability insurance policy information with PolicyView, the company’s new online communications network.
PolicyView enables policyholders to manage individual policies, track continuing education credits earned through MagMutual or elsewhere, and report and upload documents related to a claim. The customer-focused portal was developed by incorporating the recommendations and needs of physicians and medical practice managers. MagMutual clients can easily view policy activity, coverage limits, check renewal status, reconcile invoices, track payments and pay premiums online, anytime.
“Efficiency is key and PolicyView has reduced the time I spend managing the financial side of our policy, tracking the education credits our physicians must earn each year, and reporting or sending documents about a claim to MagMutual,” according to Karen Cagle, CHCO, CPHRM, Chief Compliance and Patient Safety Officer at Cornerstone Health Care, PA in High Point, NC. “I now have the confidence of seeing a snapshot of our policy and knowing where we stand at any time.”
“MagMutual works directly with our policyholders to manage a variety of aspects of a practice. PolicyView is another example of the company’s commitment to offer valuable support tools, along with our strong local and physician-guided defense of any claim that may arise,” said Bryan Carter, MagMutual Senior Vice President for Business Services and Sales.
To enroll, policyholders should contact their MagMutual agent or call 1-888-891-9656.
MAG Mutual Insurance Company provides medical professional liability (malpractice) insurance in Alabama, Arkansas, Florida, Georgia, Kentucky, North Carolina, South Carolina, Tennessee and Virginia. Founded in 1982 by physicians, MagMutual insures more than 17,000 physicans. Based in Atlanta, MagMutual is the eighth largest medical liability insurer in the U.S., with offices throughout the Southeast. Visit www.MAGMutual.com for more information.
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