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Filing a Claim

When to call the Claims Department:

• If you are served with a subpoena or lawsuit;
  
• If you receive contact from a plaintiff attorney;
  
• If you receive an attorney request for records or insurance information;
  
• If you have a patient who has made a monetary demand; or
  
• If you have a situation you feel could potentially become a claim, such as an adverse outcome or unexpected death.

For the quickest reply, please use the form below. For phone numbers of the office in your state please click here

Your Name:
Policy Number:
Phone:
Email:
Your Question or Comments:

NOTICE: Leaving a voice mail, sending an email, or faxing information does not fulfill your reporting requirements.
You must speak to a person in our Claims Department to receive instructions on our claim filing procedures.

Florida insureds call toll free, 1-800-783-8455 Georgia and all other states call toll free, 1-800-282-4882 or 404-842-5600. North Carolina insureds call toll-free at 1-866-798-5281 South Carolina insureds call toll-free at 1-888-892-5212 or 803-731-7575 Virginia insureds call toll-free at 1-888-892-5213 or 804-935-7820 Claim history requests call 404-842-5446

 

NOTICE: Leaving a voice mail, sending an email, or faxing information does not fulfill your reporting requirements.
You must speak to a person in our Claims Department to receive instructions on our claim filing procedures.

Representatives are available from 7:30 am to 5:30 pm EST for your convenience.

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