When to call the Claims Department:
- If you are served with a subpoena or lawsuit;
- If you receive contact from a plaintiff attorney;
- If you receive an attorney request for records or insurance information;
- If you have a patient who has made a monetary demand; or
- If you have a situation you feel could potentially become a claim, such as an adverse outcome or unexpected death.
For the quickest reply, please use the form below. For phone numbers of the office in your state please click here
Florida insureds call 1-800-783-8455
Georgia and all other states call 1-800-282-4882 or 404-842-5600.
North Carolina insureds call 1-866-798-5281
South Carolina insureds call 1-888-892-5212 or 803-731-7575
Virginia insureds call 1-888-892-5213 or 804-935-7820
Claim history requests call 770-931-8731.
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NOTICE: Leaving a voice mail, sending an email, or faxing information does not fulfill your reporting requirements. You must speak to a person in our Claims Department to receive instructions on our claim filing procedures.
Representatives are available from 7:30 am to 5:30 pm EST for your convenience.
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