practice of Medicine


Communication Techniques in the Office Part 2

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There are seven key communication techniques that can improve communication with patients: introducing yourself, ensuring congruence between verbal/nonverbal communication, building rapport and engagement, asking open-ended questions, listening reflectively, …

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The information provided in this resource does not constitute legal, medical or any other professional advice, nor does it establish a standard of care. This resource has been created as an aid to you in your practice. The ultimate decision on how to use the information provided rests solely with you, the PolicyOwner.