POLICYOWNER SERVICES & CREDENTIALING SERVICES
Log into our portal at MyMagMutual and let us know what we can do for you.
This is your company, and we’re always happy to help. All policyholder support is now located in MyMagMutual. Whether you’re looking for technical support, policy services or risk management, head over to MyMagMutual using the login or register buttons below.
When you’re logged in, you will be directed to the My Account page, where you will be able to access MyMagMutual. Once in the portal, navigate to the Support page, where you can access credentialing services using the Request Insurance Verification button.
If you’re looking to credential any of our policyholders, whether it be a loss run, certificate of insurance or proof of insurance, please submit your request via our company portal, MyMagMutual, using the login or register buttons below.
When you’re logged in, you will be directed to the My Account page, where you will be able to access MyMagMutual. Once in the portal, navigate to the Support page, where you can access credentialing services using the Request Insurance Verification button.
Please note that you will need to use a MagMutual policy number to create an account with access to MyMagMutual. If you do not have the policy number for the policyholder you’re looking to credential, give us a call at 1-800-282-4882.
We recommend calling 800-586-6891 to speak directly to a member of our claims team.
You also may email a completed Incident Report Form to incidents@magmutual.com or fax it to 404-842-9556. Please include all relevant medical records, correspondence and legal documents. This form contains protected health information that must be safeguarded and
may only be transmitted by a secure, encrypted email system. If you do not have a secure, encrypted email system, please call a member of our claims team at 800-586-6891.