Expert-Driven Guidance
Whether it's risk management, underwriting, claims, billing or something else — connect with an expert to get answers.
service360
Premier service that puts policyholders first
Discover personalized, expert-driven support that meets your needs — effectively and efficiently. We don’t just provide protection, we offer partnership.
One team. Total support.
Proactive Service
We anticipate your needs when we can, and resolve issues within the same day.
Unified Support
Get help through our dedicated phone line, email, or MyMagMutual portal — where you can also track requests in real time and share feedback.
Looking for more support?
24/7 Physician Hotline
Get instant support by speaking directly to an experienced physician consultant.
Preserve Program®
Preserve patient trust with open communication after an unexpected outcome through our early resolution approach.
Peer2Peer
One-on-one support from a colleague who’s been there, offering reassurance at every phase of the process.
We’re here when you need us — by phone, email, or online.
- Phone: 1-800-282-4882
- Hours: Monday–Friday, 8:00am–8:00pm ET
- General questions: [email protected]
- Risk consultation: [email protected]
- 24/7 access: Log into MyMagMutual for self-service tools and resources anytime.