24/7 Physician Hotline
Get instant support by speaking directly to an experienced physician consultant.
service360
Premier service that puts policyholders first
Discover personalized, expert-driven support that meets your needs — effectively and efficiently. We don’t just provide protection, we offer partnership.
Expert-Driven Guidance
Whether it's risk management, underwriting, claims, billing or something else — connect with an expert to get answers.
Proactive Service
We anticipate your needs when we can, and resolve issues within the same day.
Unified Support
Get help through our dedicated phone line, email, or MyMagMutual portal — where you can also track requests in real time and share feedback.
What’s Included with Service360 Support
- Coverage Questions Assistance
- Billing & Payments Support
- Claims Process Navigation
- Policy Documents Access
- Credentialing Support
- Risk Management Advice
- Agent Assistance
- 24/7 Portal & Website Access
- Expert Advice Team
We’re here when you need us — by phone, email, or online.
- Phone: 1-800-282-4882
- Hours: Monday–Friday, 8:00am–8:00pm ET
- General questions: [email protected]
- Risk consultation: [email protected]
- 24/7 access: Log into MyMagMutual for self-service tools and resources anytime.