practice of Medicine


Telephone Communications: A Risk Management Overview

This is not a discount-eligible course. 

The goal of this learning course is to help you recognize and implement strategies that are intended to improve telephone communications with patients and recall the four situations that require documentation of telephonic communication with a patient in the medical record.

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The information provided in this resource does not constitute legal, medical or any other professional advice, nor does it establish a standard of care. This resource has been created as an aid to you in your practice. The ultimate decision on how to use the information provided rests solely with you, the PolicyOwner.